Last Updated: Jan 16, 2025
Fiber-connect.net (“we,” “our,” or “us”) values the privacy of our visitors and users. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, www.fiber-connect.net (the “Site”).
By using our Site, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not access or use our Site.
1. Information We Collect
We may collect the following types of information:
– Personal Information: This includes information you provide directly to us, such as your name, email address, phone number, and other identifiers.
– Usage Information: Information about your interaction with the Site, such as IP address, browser type, device identifiers, pages visited, and time spent on the Site.
– Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience and collect information about how you interact with the Site. You can adjust your browser settings to refuse cookies; however, some features of our Site may not function correctly if you do so.
2. How We Use Your Information
We may use the information collected for the following purposes:
– To Operate and Improve Our Site: To ensure Site functionality, enhance user experience, and analyze Site performance.
– Customer Support: To respond to your inquiries, requests, or provide customer support.
– Marketing and Communication: To send newsletters, marketing emails, or promotions (if you have opted in) and to communicate updates regarding our services.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Sharing of Information
We do not sell your personal information. However, we may share information with trusted third parties in the following instances:
– Service Providers: With third-party vendors who assist us in operating our Site, conducting business, or servicing you.
– Legal Obligations: When required by law or in response to a valid legal process.
– Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets.
4. Your Rights Under the CCPA
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
– Right to Know: You can request information about the personal data we have collected about you over the past 12 months.
– Right to Delete: You have the right to request the deletion of your personal information.
– Right to Opt-Out: You have the right to opt out of the sale of your personal information (though we do not sell personal information).
– Right to Non-Discrimination: Exercising your rights under CCPA will not result in any discriminatory practices against you.
To exercise any of these rights, please contact us at attwireless@fiber-connect.net. We may need to verify your identity before fulfilling your request.
5. Security
We implement industry-standard security measures to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we have inadvertently collected such information, please contact us to request deletion.
7. Links to Other Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the “Last Updated” date at the top of the policy. Your continued use of our Site following the posting of changes constitutes your acceptance of those changes.
9. SMS Communications
We may send you SMS (text) messages for various purposes, including but not limited to:
By providing your mobile phone number and opting in to receive SMS communications from us, you agree to the following terms:
a) Message Frequency: The number of SMS messages you receive may vary based on your account activity, preferences, and interaction with our services.
b) Message and Data Rates: Message and data rates may apply to all SMS communications sent by us and received by you. Please consult your wireless carrier plan for details.
c) Opting Out: You can opt out of receiving SMS messages at any time by:
d) Help and Support: For assistance with SMS communications:
e) Additional Information:
Your consent to receive SMS messages is not a condition of any purchase or service. You can opt out at any time. By opting in to SMS communications, you represent that you are the account holder or have authorization from the account holder to enroll in SMS communications.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Fiber-connect.net
Email: attwireless@fiber-connect.net
Phone: (866) 727-6705
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Privacy Policy | California Consumer Privacy Act